Information on the results of consideration of appeals from individuals and legal entities
to Almalyk Mining and Metallurgical Complex Joint Stock Company
| The nature of the appeal | Number of accepted requests | Forms of appeal | Cases of consideration of appeals for January and December 2025 | ||||||||
| Written | Electronic | Oral appeals (personal reception, field reception, reception of responsible staff and helpline) | Taken under control | Including | |||||||
| Measures have been taken | Explained | Refused | Left without consi-deration | Sent to another organization | for consi-deration | ||||||
| Admission and reinstatement to work | 744 | 150 | 237 | 357 | 743 | 68 | 499 | 2 | 4 | 1 | 16 |
| Transfer to another job | 170 | 38 | 42 | 90 | 170 | 16 | 122 | 0 | 0 | 0 | 3 |
| Labor disputes | 65 | 16 | 48 | 1 | 65 | 15 | 36 | 1 | 5 | 0 | 1 |
| Salary | 53 | 14 | 24 | 15 | 52 | 27 | 18 | 2 | 1 | 1 | 1 |
| Fulfillment of the terms of the contract | 87 | 14 | 24 | 49 | 87 | 51 | 16 | 1 | 0 | 0 | 16 |
| Material aid | 386 | 360 | 15 | 11 | 386 | 270 | 19 | 63 | 0 | 0 | 27 |
| The issue of preschool education | 21 | 2 | 18 | 1 | 21 | 13 | 5 | 1 | 0 | 0 | 1 |
| Land-related issues | 26 | 22 | 3 | 1 | 26 | 3 | 4 | 17 | 0 | 0 | 0 |
| Housing and communal services issue | 69 | 26 | 33 | 10 | 69 | 22 | 27 | 3 | 0 | 0 | 3 |
| Other issues | 460 | 179 | 236 | 45 | 447 | 141 | 206 | 28 | 7 | 13 | 16 |
| Total: | 2081 | 821 | 680 | 580 | 2066 | 626 | 952 | 118 | 17 | 15 | 84 |