Head of the department: Kamilov Abror Bakhtiyarovich

Phone: (+998 71) 619 23 33 

E-mail: info@agmk.uz

Major tasks:

• Receiving and registration of applications, proposals, complaints, appeals, including electronic appeals coming to the management of the plant from individuals and legal entities and sent to the plant for consideration of applications and appeals received on the address of the President of the Republic of Uzbekistan, Cabinet of Ministers, khokimiyats of different levels, people’s receptions and other bodies;
• Comprehensive and continuous monitoring of timely and proper consideration and timely response to applicants;
• Implementation of continual control and monitoring over the examination of the appeals, statements and complaints by structural subdivisions of plant, as well as taking measures to ensure their timely and proper examination;
• Monthly presentation to the plant management the information about the status of examination of appeals, if necessary, with appropriate proposals for eliminating existing shortcomings, taking of liability measures for employees who have committed violations of the law on appeals;
• Carrying out exit receptions of individuals, according to the approved schedule, on behalf of the Chairman of the Board, as necessary.